Customer Support Engineer

Location Cambridge
Job type: Permanent
Salary: £38000-48000
Contact name: Ronan Maher

Contact email: ronan@platform-recruitment.com
Job ref: 101125
Published: about 1 month ago

Cambridge – Customer Support Engineer – £38k-£48k - Wireless Technology

Platform Recruitment has partnered with a leading provider of electronic, wireless communications solutions. They are looking to recruit a Customer Support Engineer to join their team. You will offer high quality technical support across the company range of products, as well as creating technical documentation.

Main Duties:

+ Receiving customer calls and emails and dealing with them

+ Communicating with customers in a courteous and professional manner

+ Provide high quality technical support

+ Writing customer-facing documentation

+ Providing training on products to customers

Key Experience Required:

+ Experience working in customer support

+ Experience working for a high-tech product organisation

+ Wireless technology knowledge

+ Hardware/electronics knowledge


Salary/Location:

+ The salary for this position is £38k-£48k, depending on experience

+ This role is full-time, based in Cambridge 5 days per week

+ Candidates need to be eligible for SC Clearance


If you feel that you have the right experience for this position then please apply with an updated CV, your salary/rate expectations and availability.